Privacy Policy
Commercial Data Protection & Confidentiality Standards
Sygnus Biotech respects your privacy and protects all business inquiry information.
1. Information We Collect
We collect commercial partner details including representative name, registered firm name, wholesale drug license numbers (20B/21B), GSTIN, shipping addresses, telephone numbers, and email addresses.
Digital access data such as IP address, browser user-agent, and general geolocation may be collected via analytics cookies solely to optimize catalog browsing performance.
2. Purpose of Data Processing
Information collected is strictly utilized to authenticate B2B franchise applications, generate commercial tax invoices, dispatch consignments, and deliver statutory e-Way bill documentation.
We never sell, rent, or trade distributor contact lists or commercial purchasing histories to third-party marketing brokers.
3. Logistics & Third-Party Disclosure
To fulfill consignment deliveries, consignee details (destination address, contact person, phone number) are shared with verified national freight and courier partners (e.g. TCI Express, V-Trans, DTDC).
All logistics partners operate under confidentiality protocols and are prohibited from retaining data for independent commercial utilization.
4. Information Security Safeguards
We enforce industry-standard HTTPS encryption, secure database access control, and periodic administrative auditing to safeguard commercial records against unauthorized access.
5. Privacy Grievance Officer
In accordance with the Information Technology Act 2000, distributors and site visitors may address data privacy queries to our Compliance Desk at [email protected] or +91 98253 24786.
For regulatory verifications, legal clarifications, or commercial grievances regarding this policy document: